Hotel rating

The more stars, the more upscale, better services a hotel provides. However, few people would be able to tell right away exactly what differences a property can make if it is two- or even four-star.
When you want to book accommodation, it is very useful to know at least in broad terms how the levels of each category differ, as this way you can consider exactly whether it is worth paying more for a place with more stars for you, or if the higher price includes all the services that you would not use anyway.

Hotels are classified at different levels from one to five stars according to the Hotelstars Union's uniform set of requirements for each category. This means that for the participating countries, you will find the same level of comfort, the same services in all facilities, internationally. At least in principle.

The grades of the grade and their corresponding requirements are briefly as follows:

1* - Tourist (Hotel with modest needs):

All rooms are equipped with bathroom, toilet,
Rooms are cleaned daily,
All rooms have color TV,
The room is furnished with a table and chairs
The hotel has a porta
Telephone, fax is available for the guest
Extended breakfast, drinks are offered at the hotel
They provide left-luggage office
- Standard (hotel with moderate needsl):

2* - Breakfast

Reading lamp at the bedside
Towels, shampoo
shelving wardrobe
Hygiene items sold in the hotel
Credit card payment option

3* - Comfort (Hotel meeting average needs)

The reception works for at least 14 hours, is available for 24 hours
workmates speaking foreign languages
Telephone in guest rooms
Internet access in the rooms or in the communal area
Bathroom with hair dryer, face wipes
In the guest room there is a mirror, suitcase holder
Shoe cleaners, washing on request, ironing for the guest
Extra pillow and blanket on request
Organized handling of guest complaints

4* - First class (hotel meeting high needs)

Reception operating for at least 18 hours, available for 24 hours
In the hotel lobby there is comfortable furniture, drink service, bar
Buffet or a la carte breakfast, Room service
Slippers, bathrobes on request
In the bathroom there are several types of cosmetic items (shower gel, shampoo, shower cap, etc.), cosmetic mirror, abundant laying surface
Internet access and internet terminal

5* Luxury (hotel meeting the highest needs)

24-hour reception with multi-lingual staff
Carriage director, doorman, londíner
Concierge service
restaurant
Minibar, 24-hour room service
Branded cosmetic items in the bathroom in individual packages
Internet, PC connection in the guest room
In-room safe
Ironing, shoe cleaning service
Evening bedding
Anonymous testing of services

For each higher grade, it is a regulation that the hotel also meets the standards of the lower category. About the exact Hungarian provision on the rating of hotels - for example, the dimensions of rooms, suites and the availability time of certain services.

Overview of the classification requirements for hotels in Hungary based on GKM Regulation 54/2003 (VIII.29)

One-star hotel, hotel:
has a reception room with at least one staff member who speaks a foreign language
luggage and valuables storage
message broadcast, wake up
phone at the port
in 80% of the rooms the single room is min. 8 m2, the double room is min. 12 m2
in the rooms hot and cold running water, shared shower and washbasin on each floor
guest rooms are cleaned daily
change of bed linen at least once a week, towel change every two days
at least continental breakfast
beverage serving

Two-star hotel, hotel:
It meets one-star requirements and also:
fax at the port
in 80% of the rooms the single room is min. 12 m2, the double room is min. 16 m2
at least 1/3 of the rooms have ensuite bathrooms
a TV set is available at the guest's request
a la carte food selection
Three-star hotel, hotel:
It meets the two-star requirements and also:
the hotel has a fish, a restaurant and even a catering shop
reception service 24 hours
parcel delivery at the guest's request
photocopying
in 80% of the rooms the single room is min. 14 m2, the double room is min.18 m2
at least 75% of the rooms have bathrooms
all rooms have telephone, refrigerator, TV
change bed linen twice a week, change towels every two days
breakfast min. until 10.00, lunch min. 12.00 - 14.00, dinner between 18.00 - 21.00
beverage serving 16 hours a day

Four-star hotel, hotel:
It meets the three-star requirements, as well as:
reception service, in at least 3 foreign languages per shift
domestic and foreign press products
in 80% of the rooms the single room is min. 16 m2, the double room is min. 24 m2
suite min. 30 m2
in the rooms minibar, colour TV
safe in the guest room or reception
bed linen change at least every 3 days
all rooms are ensuite
hair dryer, electric connector, razor mirror
shower cap, cosmetics
laundry and ironing services for guests
Room service
air conditioning in the common areas of the hotel
at least one private room

Five-star hotel, hotel:
It meets the four-star requirements and also:
at least one restaurant and two other catering shops
parcel delivery for 24 hours
in 80% of the rooms the single room is min. 18 m2, the double room is min. 26 m2
suite of at least 34 m2
Change of bed linen and towels at least every 2 days
bathrobe in the bathroom
hot food serving from 11.00 to 23.00 hours, beverage serving for 18 hours
room service 24 hours
the whole hotel is air-conditioned
private garage and garage service
The rating of hotels is optional. In hotels that volunteer for certification, the representatives of the MSZSZ examine whether it meets the requirements for the given category, and if so, so-called concludes a trademark use agreement with them. This contract entitles the hotel to use the Hotelstars logo expressing the class of the hotel, which is owned in Hungary by MSZSZ according to the M1002727/1 registration of the Patent Office.

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